

The Rixos President Astana is the best hotel in Astana. Located in the heart of the new city of Astana, all tourist sites are within walking distance from the hotel, and residents do not need a car except for traveling to distant places. The hotel staff are highly professional and proficient in English; they always smile and handle guests wonderfully. Upon our arrival at the hotel, we were greeted by Mr. Artur, the receptionist, who upgraded our rooms for free and provided us with many conveniences during our stay in Astana. Thank you very much, Mr. Artur, you are an example of the wonderful Kazakh youth and reflect a beautiful image of the Kazakh people. Also, the customer relations staff provided us with many services such as flight bookings and tourist guidance, so thanks to all of them, you have been wonderful. As for the hotel itself, it is a beautiful oasis with wonderful seating areas amidst the trees in all hotel lobbies, making you feel like you are in a garden rather than a hotel. The food is also excellent in the hotel restaurants, catering to all preferences and tastes. All hotel staff are wonderful and strive for the comfort of the guests, with the majority of them speaking English fluently. The hotel rooms are beautiful, splendid, and clean. Surely, Rixos Astana will be my favorite home anytime I visit the city of Astana.
Prof
2024年7月

Received room upgrade. Stuff is very helpful and friendly. This hotel. Is my number one in Astana
Petr
2025年4月

Swimming pool and sauna was great. Massage perfect to sooth my backache.
Petr
2024年1月

Good breakfast - but could do with some yoghurt! Gym very well equipped - air conditioning should be higher for when exercising though.
Laura
2025年10月

We love Rixos Hotels in Dubai, Almaty and Aktau but never stayed in the one in Astana. Loved this hotel as well. Got upgraded this time around and loved the presidential suite. + lovely ladies at the reception especially Assel who helped checking us in + cosy and comfortable beds + atmosphere and vibe of the hotel is so relaxing, quiet and friendly
Anara
2024年11月

Staff here are incredible! Aibol at breakfast, Tleggan at the Irish Bar, Igor and the reception staff were incredibly helpful and friendly people. The hotel itself is beautiful. The lobby, the spa facilities, the restaurants, it's all top class. You will rarely stay at a more beautiful hotel with such great service. We requested a quiet room and our room was silent at night with an extremely comfortable bed. Cleanliness was 110% perfect. Location is great too, a 10 minute walk to the boulevard with Baiterek and other sights.
Keeva
2023年9月

This a great property, the longest standing 5* hotel in Astana (with the Radisson) and never fails to meet expectations. The spa is great, too, with a large swimming-pool, hammam...
Olivier
2025年9月

The stay was lovely, loved the breakfast which was included. The place was clean and very close to my work. Enjoyed the stay. Best regards,
Besir
2024年1月

Location is very good and staff are super nice and responsive
Khaled
2025年8月

Everything was great except the bathtub.
Manjusurii
2025年3月
